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Expert Wellness Coach (telecommute)

Who we are:
Retrofit’s vision is to transform lives and workplaces by improving health, happiness and performance. Our mission is to deliver the most personalized weight-management and disease-prevention solutions for obesity and related conditions. Retrofit uses live expert coaches, a smart dashboard for tracking and notifications, interactive classes, social support from an online community and a variety of self-monitoring technologies to deliver engagement, industry-leading outcomes and lasting results. 

The role: 
We are looking for motivated and highly knowledgeable part-time Expert Wellness Coaches.  For each client assigned, you will be their dedicated Expert Coach helping them achieve their weight loss goals and/or wellness objectives. We hold ourselves accountable, just as we do our clients.

As an Expert Coach, you will be responsible for delivering an outstanding coaching experience that will transform lives. 


Specific expectations include:

Educate according to the Retrofit Way curriculum and guiding principles
Monitor your clients’ progress via Retrofits’ proprietary, internet based platform
Provide valuable and constructive food and exercise log feedback 
Proactively reach out to clients to ensure that they are engaged and on track to meet their goals
Respond to client calls/emails within 12 hours
Facilitate an open, empathic and honest environment for clients
Help your clients reach their weight loss goals
Motivate and guide clients towards their lifelong goal of total wellness in line with our protocol

Key Responsibilities:

Provide 1:1 online weight management coaching for clients via live videoconference sessions and written communication through Retrofits’ internet based platform
Deliver education and counseling according to Retrofits’ wellness protocol, develop SMART strategies with clients, and ensure clients have the tools they need to be successful with those strategies
Actively communicate with clients between coaching sessions to provide feedback and support, answer questions, share resources, and hold clients accountable to their goals
Participate in monthly Wellness Expert and All Company Meetings
Collaborate with Wellness Expert team on various projects as requested, e.g. research, development of client education materials, presentations

What you need:

Behavior Coach, Registered Dietitian, or Exercise Physiologist Credentialing
Master’s Degree in Nutrition/Dietetics, Exercise Science, Counseling, Social Work, or Psychology
Minimum of 3 years of coaching experience in weight management
Passionate about changing people’s lives and willing to go the extra mile to help clients be successful
Ability to deliver high quality, engaging educational presentations on health and wellness issues
Display confidence, assertiveness and flexibility. Must be a self-starter
Detail oriented- the type of person who remembers everything about everyone you meet
Extremely comfortable with and interested in technology
Creative, dedicated and relentless in helping clients achieve their goals
Knowledge in behavior change and habit formation
Excellent written, grammar and communication skills

Retrofit is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, gender, national origin, religion, age, disability, sexual orientation, marital status or veteran status.

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