Who we are
Retrofit’s vision is to transform lives and workplaces by improving health, happiness and performance. Our mission is to deliver the most personalized weight-management and disease-prevention solutions for obesity and related conditions. Retrofit uses live expert coaches, a smart dashboard for tracking and notifications, interactive classes, social support from an online community and a variety of self-monitoring technologies to deliver engagement, industry-leading outcomes and lasting results.
Who you are
You have a passion for what you do and you like for your work to make a difference. You thrive in a dynamic, fast-paced and team-oriented environment. You’re strategic thinker with exceptional account management and problem-solving skills. You collaborate with multiple stakeholders and teams to introduce and sustain Retrofit solutions for our customers.
The role: In a nutshell
The Strategic Account Manager is the day-to-day success leader for our customers and a true customer advocate. Your primary role is to partner with Retrofit customers and be their trusted advisor. You are committed to execution and will maximize engagement in a post-sale environment. You are dedicated to delighting our customers and ensuring account retention, growth, and referrals.
Key attributes include:
What you need